Listening to your favorite tracks on Spotify, but suddenly your playlist has stopped? This has become a concerning issue as there are reports of unexpected shutdowns and frequent Spotify app crashing on iOS 15. If you are unable to play music on Spotify app, then don’t fret! Today’s guide will teach you how to fix Spotify crashing on iPhone 12 to 16.
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Why Spotify Keeps Crashing on iPhone and How to Fix It
If you are a Spotify user on iPhone 16, then you may face an app crashing problem. This can be annoying when you are vibing on your preferred songs. Therefore, read this article till the end to fix Spotify crashing on iOS 15 and various iPhone variants.
Try clearing the Spotify app cache data by following the steps listed below:
1. Launch Spotify app and go to Settings.
2. Tap on Storage option.
3. Then, tap on Clear cache.
4. Finally, select Clear cache option to confirm.
Why is Spotify Crashing?
If your Spotify app continues crashing while you’re streaming, there could be a number of causes, such as a recent buggy update or a recent change in your account location. Make sure that your device isn’t the source of the problem before you start fixing Spotify. Try performing a factory reset before using the app if your smartphone fails when you use other apps as well. Some of the common reason why Spotify crashes or shuts down unexpectedly are:
- A software for clearing up your storage space is active or your device is set to conserve battery life.
- The app is incompatible with your device. This can be the result of a recent update to the Spotify app or an outdated CPU or operating system on your device.
- The app cannot function because of an antivirus application, firewall, or VPN.
- The memory and storage on your smartphone are low.
- The app files are damaged, or an unofficial software or app is causing issues.
- There are problems with your hotspot or WiFi network.
Any app can crash sometimes, but it shouldn’t happen too often to be a concern. Try one or more of the solutions listed below if you can’t figure out why Spotify crashing on iPhone and how to fix it.
Method 1: Basic Troubleshooting Steps
Follow the given basic methods to fix Spotify crashing on iOS 15 problem.
1A. Restart iPhone
Try restarting your iPhone if it’s overheated; this should resolve any momentary bugs and the heating problem that resulted from the iOS 16 update. You can read our post on How to Restart iPhone X to find out more about how to restart an iPhone.
1B. Force Restart Spotify App
Try closing the app to fix Spotify crashing on iPhone 12 or XR. To make yourself familiar with how to do so, read the below methods:
Option I: For iPhone X and Later
- Spotify can be chosen by sliding up from the Home Screen’s bottom, stopping in the middle, and then doing a right or left swipe.
- To exit the Spotify app, swipe upward on the preview window.
Option II: For iPhone 8, iPhone SE, and iPod Touch
- To view a list of recently used applications, press the home button twice.
- To force-close app previews, swipe up on them.
1C. Wait for Spotify Server Uptime
Sometimes the problem may not be with the settings of your device or app but rather on the server or developer side. So, all you need to do is check the status of the Spotify server. For this you can visit the Downdetector status page. This website provides the current status of many different applications.
1D. Switch to Another Internet Connection or device
Sometimes all that is needed to get you back online is to just switch your internet connection or device. The Spotify app may frequently crash if you frequently move between various WiFi connections, especially if you’re playing downloaded offline music. You might utilise a friend’s network or another public hotspot. Look to see if the problem isn’t coming from your specific device. Try using Spotify on your phone instead of your computer, for instance. Go to the following step if the issue doesn’t go away.
Method 2: Re-login to Spotify
If your Spotify keeps crashing on iOS 15, you should try logging out to see if problem is with your account. When you log in, the system is informed of your identity and the tasks you are permitted to perform. By returning your app to its normal settings, logging out might help prevent problems. Log out if you see that your Spotify app is lagging. To log out and re-login into Spotify, follow the steps below to fix Spotify crashing on iPhone 13.
1. Open Spotify app in your device.
2. Now, select the gear icon to open Settings.
3. Then, scroll down and tap Log out and agree when prompted.
4. Lastly, Sign-in again with your credentials.
Also Read:Fix Spotify Preview Song Not Working
Method 3: Clear Spotify Cache
If your Spotify app isn’t loading properly, it’s always a great idea to clear the cache. Applications can store data locally on your smartphone thanks to app cache. This means that even if you uninstall the Spotify app, its data is still present on your phone or computer. Your device’s Spotify app may run more smoothly if you clear the cache. To clear Spotify cache, follow the steps below to fix Spotify crashing on iPhone iOS 15.
1. Open Spotify app on your device.
2. Now, tap Settings (gear icon) in the top right corner of the homepage.
3. Then, scroll down to storage.
4. Now, tap clear cache.
5. Verify that you wish to Clear Cache.
Method 4: Turn Off Battery Saver
Your device’s background music, app refresh, and downloads may all be disabled by putting it in low power mode. As a result, using your mobile app’s energy saver or power optimizer modes can also make it difficult for Spotify to function properly. Try disabling Spotify’s low power mode if you presently have it enabled on your device. To disable battery saving mode, follow the steps below:
1. Open Settings on your device.
2. Now, scroll down and tap on Battery.
3. Then, deactivate the toggle next to Low Power Mode.
Method 5: Clear Storage Space
If you often face problems with apps crashing or freezing, then you should check if your device has enough memory. Apps tends to take a lot of storage space on your phone, and if they run out of room, they won’t work properly. Removing unnecessary data from the device can sometimes clear potentially corrupted data and allow apps to function more smoothly. This can fix Spotify crashing on iPhone 16. Follow our guide to delete storage on iPhone.
Make sure your smartphone has at least 1 GB of free storage space for Spotify, and remove any superfluous temporary files and programs. This makes it possible for it to play smoothly and to save downloaded music files and podcasts so you can listen to them even when you don’t have access to the internet. You can conserve space by saving downloads to an external SD card slot on your mobile device rather than the device’s internal memory.
Method 6: Update iOS
Developers can address frequent bugs and incorporate newly released features into their apps by regularly updating them. You might be missing out on bug patches and other changes if you haven’t upgraded your older version of Spotify in some time. To fix the Spotify app crashing problem on your smartphone, you should download the most recent version of the app. Follow the steps below to check for Spotify updates:
1. Open App Store on your device.
2. Now, tap the symbol for your profile in the top-right corner of the screen.
3. To view the list of pending app updates, scroll to and choose the Pending Updates section.
4. Then, Click Update All to download and install any updates for every app.
5. To view the most recent app changes, select the Updated Recently option.
Also Read: Spotify Stops Playing After 10 Seconds iPhone: Fixed
Method 7: Reinstall Spotify App
This typically clears the cache files for the app and gives it a fresh start. Just make sure to completely delete the app from your phone’s system before installing the most recent version that is available. Do the following actions to remove the app from your iPhone to fix Spotify crashing on iPhone 16:
1. Tap and hold any symbol on the Home screen until it begins to jiggle.
2. Tap the (–) sign next to the Spotify app icon after searching for it.
3. To officially delete the Spotify app, tap Delete App.
4. After the app has been successfully deleted, restart your phone (soft reset) to completely delete the app’s garbage files and clean up your phone’s memory.
5. Go to the App Store and look for the most recent Spotify app once your phone has been turned back on.
Method 8: Reset iPhone Setting
Your phone’s settings may have changed as a result of the significant software update, but this rarely has an impact on the apps installed on it. Nevertheless, there’s still a chance that the values and choices that the most recent iOS update automatically changed may have set off a clash with the Spotify app that caused it to crash. Just reset the settings to their default state by following these procedures to rule this out:
1. Launch Settings and tap on the General option.
2. Tap on the Transfer or Reset iPhone option.
3. Tap on Reset.
4. Tap on Reset All Settings.
Also Read: 10 Ways to Fix Spotify Keeps Stopping on Android
Method 9: Contact Spotify Support
If all the above detailed methods didn’t solve Spotify crashing on iPhone 16 problem for you, then you should contact Spotify support. To let them know about your issue, you can use their online resources, ask in their community, or speak with a customer service agent.
Spotify is considered as go-to service for millions of people but sometimes it crashes without warning. If this has happen to you that time you might have wonder if it’s worth sticking with Spotify app. However, you can avoid future app crashes by applying any of the above given how to fix Spotify crashing on iPhone methods. We hope that this article has been helpful to you and one of the above solutions has helped you solving the error.